Trusted Advisor David H Maister PDF Bc245ec10

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The Trusted Advisor PDF




by David H. Maister : The Trusted Advisor

ISBN : #0743212347 | Date : 2001-10-09

Description :

PDF-bb136 | Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and advisors.In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert world-renowned professional a… The Trusted Advisor


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The Trusted Advisor by by David H. Maister

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Moments Impact Strategic Conversations Accelerate PDF Eaa90635c

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Moments of Impact: How to Design Strategic Conversations That Accelerate Change PDF




by Chris Ertel : Moments of Impact: How to Design Strategic Conversations That Accelerate Change

ISBN : #1451697627 | Date : 2014-02-11

Description :

PDF-a2ad7 | Two leading experts on designing strategic conversations unveil a simple, creative process that allows teams to tackle their most challenging issues.In our fast-changing world, leaders are increasingly confronted by messy, multifaceted challenges that require collaboration to resolve. But the standard methods for tackling these challenges—meetings packed with data-drenched presentations or brain… Moments of Impact: How to Design Strategic Conversations That Accelerate Change


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[Pub.06uEQ] Moments of Impact: How to Design Strategic Conversations That Accelerate Change PDF | by Chris Ertel


Moments of Impact: How to Design Strategic Conversations That Accelerate Change by by Chris Ertel

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Gurus Business Strategy Tony Grundy PDF 5c392d40d

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Gurus on Business Strategy PDF




by Tony Grundy : Gurus on Business Strategy

ISBN : #1854182625 | Date : 2003-06-01

Description :

PDF-e5282 | Here is a one-stop guide to the world’s most important thinkers and writers on business strategy. It expertly summarizes all the key strategic concepts and describes the work and contribution of each of the leading thinkers in the field. It goes on to analyse the pro’s and con’s of many of the key theories in practice and offers two enlightening case-studies. The third section of the book provides… Gurus on Business Strategy


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Gurus on Business Strategy by by Tony Grundy

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Customer Service Concepts Success Student PDF 8b56f5692

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Customer Service: Skills and Concepts for Success, Student Edition PDF




by Robert W Lucas : Customer Service: Skills and Concepts for Success, Student Edition

ISBN : #0078226333 | Date : 2000-11-01

Description :

PDF-3da99 | This revision of Customer Service: Skills & Concepts for Success features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress…. Customer Service: Skills and Concepts for Success, Student Edition


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[Pub.57NBG] Customer Service: Skills and Concepts for Success, Student Edition PDF | by Robert W Lucas


Customer Service: Skills and Concepts for Success, Student Edition by by Robert W Lucas

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Guide Building Your Business Case PDF 5211a7b33

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HBR Guide to Building Your Business Case (HBR Guide Series) PDF




by Raymond Sheen : HBR Guide to Building Your Business Case (HBR Guide Series)

ISBN : #1633690024 | Date : 2015-07-07

Description :

PDF-09474 | Get your idea off the ground.You’ve got a great idea that will increase revenue or boost productivity―but how do you get the buy-in you need to make it happen? By building a business case that clearly shows your idea’s value. That’s not always easy: Maybe you’re not sure what kind of data your stakeholders will trust. Or perhaps you’re intimidated by number crunching.The HBR Guide to B… HBR Guide to Building Your Business Case (HBR Guide Series)


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HBR Guide to Building Your Business Case (HBR Guide Series) by by Raymond Sheen

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Organisation Vertraulichkeit Compliance Systeme Universalbanken Hochschulschriften PDF E876b4aaf

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Die Organisation von Vertraulichkeit: Eine empirische Analyse der Compliance-Systeme deutscher Universalbanken (Europäische Hochschulschriften / … Universitaires Européennes) (German Edition) PDF




by Peter Pirner : Die Organisation von Vertraulichkeit: Eine empirische Analyse der Compliance-Systeme deutscher Universalbanken (Europäische Hochschulschriften / … Universitaires Européennes) (German Edition)

ISBN : #3631307713 | Date : 1996-08-01

Description :

PDF-91696 | Das Zweite Finanzmarktförderungsgesetz verpflichtet alle am Wertpapierhandel beteiligten Unternehmen zur vertraulichen Behandlung kursrelevanter Insiderinformationen. Die Organisation von Vertraulichkeit wurde in der betriebswirtschaftlichen Literatur bislang kaum thematisiert und ist Gegenstand des Buches. Compliance-Systeme zielen darauf ab, bestimmte Aufgabenträger von unternehmensinternen In… Die Organisation von Vertraulichkeit: Eine empirische Analyse der Compliance-Systeme deutscher Universalbanken (Europäische Hochschulschriften / … Universitaires Européennes) (German Edition)


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Software Dilemma Creativity Sustainable Professionals PDF 95bf9eea6

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The Software Dilemma: Balancing Creativity and Control on the Path to Sustainable Software (Management for Professionals) PDF




by Roger Gutbrod : The Software Dilemma: Balancing Creativity and Control on the Path to Sustainable Software (Management for Professionals)

ISBN : #3642272355 | Date : 2012-03-14

Description :

PDF-fbaaa | The complexity of software is continuously growing as a result of today’s interconnected business processes. Governance of architecture and technology strategy helps to ensure coherence of software and avoid excessive complexity. At the same time software development needs room for creativity and empowerment to provide solutions to business problems of increasing complexity. The book looks at th… The Software Dilemma: Balancing Creativity and Control on the Path to Sustainable Software (Management for Professionals)


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The Software Dilemma: Balancing Creativity and Control on the Path to Sustainable Software (Management for Professionals) by by Roger Gutbrod

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Great Customer Service Telephone Worksmart PDF 0fed3dfd3

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Great Customer Service on the Telephone (Worksmart Series) PDF




by Kristin Anderson : Great Customer Service on the Telephone (Worksmart Series)

ISBN : #081447795X | Date : 1992-11-26

Description :

PDF-77712 | First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone — from salesperson to manager to secretary — how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectivenes… Great Customer Service on the Telephone (Worksmart Series)


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[Pub.38qFn] Great Customer Service on the Telephone (Worksmart Series) PDF | by Kristin Anderson


Great Customer Service on the Telephone (Worksmart Series) by by Kristin Anderson

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Informatics Management Selected Joze Florjancic PDF 0a783dd0a

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Informatics and Management: Selected Topics PDF




: Informatics and Management: Selected Topics

ISBN : #3631518692 | Date : 2004-03-10

Description :

PDF-c5829 | The book is another result of the many years of co-operation between the Faculty of Organizational Sciences of the University of Maribor and the Institute of Economics and Didactics of Economics of the University of Aachen and the European Centre of Integration Research (EZI) e.V., Aachen. It is for all those who are interested in questions of management or are affected by them, as well as student… Informatics and Management: Selected Topics


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No Try Only Alignment Accountability PDF 5f0d42ac6

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No Try Only Do: Building A Business On Purpose, Alignment, And Accountability PDF




by Andy Bailey : No Try Only Do: Building A Business On Purpose, Alignment, And Accountability

ISBN : #1599326833 | Date : 2017-06-02

Description :

PDF-04392 | Business is hard―but it doesn’t have to be.You have realized that your business needs change―that’s the first step.Andy Bailey knows entrepreneurs. Now the Founder of Petra Coach, Andy started his career as an entrepreneur himself, founding NationLink Wireless while still in college and growing it into an Inc. 500 corporation. After burning the candle at both ends for years, however, Andy real… No Try Only Do: Building A Business On Purpose, Alignment, And Accountability


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[Pub.89NZC] No Try Only Do: Building A Business On Purpose, Alignment, And Accountability PDF | by Andy Bailey


No Try Only Do: Building A Business On Purpose, Alignment, And Accountability by by Andy Bailey

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